At HydraHelper, we take your privacy seriously and are committed to protecting your personal information. This policy outlines how we collect, use, and share your data when you visit and use our website, www.hydrahelper.com. We are dedicated to providing a secure and user-friendly experience while respecting your privacy.

Key Terms:

• Personal Information: Refers to identifiable details such as name, address, email, and phone number.
• Site: Refers to our website, hydrahelper.com.
• Users: Visitors who use our services.

How We Use Your Information:

• To improve our services and offer tailored solutions.
• For identification, authentication, and anonymous reporting.
• We may send service-related notifications and updates when necessary.
• You can unsubscribe from marketing communications at any time.

IP Addresses:

We use IP addresses to troubleshoot technical issues and assess user traffic from different regions.

Accessing & Updating Your Information:

You can request to update or delete your personal information anytime. Our customer support team is available to assist you.

Security:

We implement industry-standard security measures to protect your data, but note that no method is 100% secure. We prioritize your privacy and security.

Customer Testimonials:

We may display your testimonials on our site, but only with your consent. You can request to update or remove your testimonial at any time.

Data Sharing:

We may share your information in special circumstances, such as to comply with legal obligations or improve our services. We will not sell or share your data without your consent.

Third-Party Links:

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Data Aggregation:

We may use health-related data in compliance with HIPAA regulations to improve our services, but only in anonymized, de-identified formats.

Behavioral Targeting:

We work with third-party companies to deliver targeted advertising based on your activity and preferences.

Policy Updates:

We may update this policy from time to time. Please review this page periodically for the latest information.

For any questions or concerns, feel free to contact us at support@hydrahelper.com.

SMS Privacy Policy

HydraHelper LLC may use SMS (text messaging) to communicate with users regarding service updates, billing inquiries, and customer support requests. By providing your phone number and opting in to our services, you consent to receive text messages from us.

📌 How We Use SMS:
✔ Sending service-related updates and customer support messages.
✔ Responding to inquiries related to billing, claims, or service requests.
✔ You will not receive marketing or promotional text messages.

📌 Your Consent & Opt-Out Rights:
✔ You can opt out at any time by replying “STOP” to any message.
✔ If you need help, reply “HELP” or contact us at support@hydrahelper.com.
✔ Standard message and data rates may apply per your carrier’s plan.

📌 Data Protection:
✔ Your SMS opt-in data will not be shared, sold, or disclosed to third parties.
✔ We only share SMS data with service providers necessary for delivering messages.